who we are

About Vicbourne Support Services

Your Goals, Your Choices, Our Support:

At Vicbourne, we believe disability support should be personal, respectful, and built around the individual — never one-size-fits-all. We are a community-based disability service provider committed to supporting people to live with choice, control, and independence.

Our team brings years of experience across disability, mental health, aged care, and community support services. We work alongside NDIS participants and their families to understand what matters most and tailor support that reflects their goals, preferences, and everyday lives.

We know that navigating the NDIS can feel overwhelming. That’s why we focus on making the journey simple, supportive, and empowering. Through flexible, individualised services, we help participants build skills, confidence, and independence while remaining in control of their own decisions.

At Vicbourne, trust is built through consistency, transparency, and genuine care. Everything we do is guided by one principle — putting people first, always.

our overall patients

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our success rate

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Home Care Services
Personal Care
Support Coordinators

Our Values

At Vicbourne, our values guide every decision, every service, and every interaction. They reflect who we are and how we support those who trust us with their care.

Empowerment

We focus on your abilities, helping you gain more control over your life.

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Respect

We honor your unique choices, goals, and cultural needs in every aspect of our service.

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Support

Integrity

We build lasting relationships through honesty, transparency, and reliable NDIS support.

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Inclusion

We break down barriers to ensure you are a welcomed, active member of your community.

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Our Vision

A community where people of all abilities are supported to live with dignity, confidence, and independence — on their own terms.

Our Mission

At Vicbourne, we don't just provide support—we build the foundations for a more independent future.

Client Feedback

why client love us

Vicbourne has completely transformed the way I live. The team is always understanding, supportive, and truly committed to my well-being. I feel more independent and confident every day.

The support workers at Vicbourne are not just professionals — they genuinely care. Their kindness and consistency have made my daily routine easier and more enjoyable.

Vicbourne helped me grow personally and socially. Their programs encouraged me to build confidence, learn new skills, and engage more in the community.

From personal activities to community participation, Vicbourne provides outstanding care. The staff are skilled, friendly, and always go beyond expectations.

Jackson

NDIS Participant

Charlotte

Participant’s Guardian

Samuel

Community Member

Abigail

NDIS Participant
our working process

Get started in just 3 steps

make an enquiry

Feel free to reach out and make an enquiry. We're here to assist you.

01

Create a NDIS plan

Let's craft a personalized NDIS plan to address your specific needs.

02

Start exceptional care

Start your journey with us, where we prioritize your exceptional care.

03
our team

our dedicated team

Kacper Mateusz

Support Coordinator

Charlotte Amelia

Case Manager

Pavlo Bohdan

Speech Therapist

Emma Sophia

Physiotherapist

our talented members

meet our caring team

Emily Anderson

Registered Nurse

Charlotte Brown

Personal Assistant

Sophie Mitchell

Registered Nurse

Ethan Johnson

Facility Manager